Data Protection Documentation
Where your data goes, who can see it, and how it stays protected — 999betbd answers all of these questions in plain language right here.
What's on This Page
By using 999betbd's services, you are considered to have accepted this privacy policy.
What types of data are collected?
999betbd only collects the information necessary to provide its services
Full name, date of birth, and national ID number (collected during KYC verification) — used to confirm your identity.
Mobile number and email address — used for account verification, important notifications, and customer support.
Deposit and withdrawal history, and payment methods. Used for transaction processing and fraud prevention.
IP address, browser type, and device information. Used to improve security and service quality.
999betbd's Commitment: Your personal information is a trust placed in us. In this document, we are transparent about what data we collect, why we collect it, and how we keep it safe.
This Privacy Policy explains in detail how 999betbd handles the personal information it collects from users in Bangladesh. This policy applies equally to the 999betbd website, mobile app, and all other digital services.
Every time you open an account, log in, place a bet, or contact support on 999betbd, some information enters our system. That data is used solely to provide you with a better experience — nothing more.
If you have any questions while reading this privacy policy, please contact our support team. We're ready to answer any question in Bangla.
999betbd may receive your information through several channels. The most common source is you — via the registration form, during a payment, or when speaking with support.
999betbd does not retain data without a reason. Every piece of data has a specific purpose and is never used beyond that purpose.
Important notifications (such as password change confirmations and alerts for large transactions) and promotional messages may be sent to the mobile number or email address you provided. If you do not wish to receive promotional messages, you can opt out in Settings.
999betbd does not sell your personal information to third parties. However, limited information may be shared with specific parties in certain defined circumstances.
The information required to process deposits and withdrawals is shared with bKash, Nagad, or other payment gateways. This data is used solely for payment processing.
Only the minimum necessary data is shared with server hosting, cybersecurity, and technical service providers. All such providers are contractually bound to meet 999betbd's privacy standards.
We may be required to disclose information in response to a court order, government investigation, or other legal obligation. In such cases, 999betbd is legally bound to comply and will share only the minimum amount of data requested.
999betbd uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working.
999betbd uses industry-standard technology to protect user data. Here's a look at the actual measures in place — not just promises.
999betbd does not retain your data longer than necessary. Each type of information has its own defined retention period.
| Data Type | Retention Period |
|---|---|
| Core account details (name, number) | For as long as your account remains active |
| Financial transaction history | Minimum 5 years (as required by law) |
| KYC identity documents | 5 years after account closure |
| Support Conversations | 2 years |
| Browsing logs | 90 days |
| Betting activity history | For as long as your account remains active |
If you request account closure, your data will be permanently deleted once the legally required retention period has ended.
As a 999betbd user, you have certain rights over your own personal data. To exercise any of these rights, please reach out to our support team.
You can submit a request to find out what information 999betbd holds about you.
If any of your information is inaccurate, you can request a correction.
You can request to close your account and have your data deleted (effective after the legally required retention period ends).
If you no longer wish to receive promotional messages or newsletters, you can opt out via Settings or by contacting our support team.
You can request a copy of the personal data we hold about you.
You may request that we limit the use of your information to specific purposes.
999betbd strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
Date of birth is verified at registration. If there is any doubt, additional identity verification is requested. If a user is identified as a minor, their account is immediately closed and all associated data is deleted.
Parents can use parental control software to monitor their children's internet activity. 999betbd encourages responsible internet use.
This privacy policy may be updated from time to time. For significant changes, registered users will be notified via their mobile number or through an on-site announcement. You can always check the "Last Updated" date at the top of the page to see when the most recent changes were made.
Continued use of our services after any changes have been made will be considered acceptance of the updated policy.
For any questions or concerns about this privacy policy:
999betbd's Commitment to Data Protection
Actions speak louder than words — these 6 principles guide everything we do
Every connection to the 999betbd site is SSL encrypted, so your data cannot be intercepted in transit.
Your data is never sold to third parties. Advertisers do not receive your information.
999betbd's privacy policy is written in plain, easy-to-understand language — not complex legal jargon. Every section is clear and accessible.
You have the right to view, correct, or delete your personal data. Simply submit a request to our support team.
999betbd retains data only for as long as necessary. Once the retention period expires, it is permanently deleted.
Bangla-language support is available 24/7 for any privacy-related questions. No question is too small.
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For users aged 18 and above. Responsible Gaming Read.